Delivery & Shipping
We process orders in 1–2 business days. EU delivery usually takes 5–7 business days with tracking. Worldwide deliveries arrive in 7–21 business days. All parcels are securely packed and vacuum-sealed for freshness. Free worldwide shipping.
Processing
1–2 business days
1–2 business days
EU delivery
5–7 business days
5–7 business days
Worldwide
7–21 business days
7–21 business days
Shipping cost
Free worldwide shipping
Free worldwide shipping
Tracking
Included for all orders
Included for all orders
Packaging
Vacuum-sealed & stabilized
Vacuum-sealed & stabilized
Shipping times & services
| Region | Service | Estimated time | Cost |
|---|---|---|---|
| EU | Standard Tracked | 5–7 business days | Free |
| Europe (non-EU) | Standard Tracked | 7–14 business days | Free |
| Worldwide | Standard Tracked | 7–21 business days | Free |
Tracking & carriers
A tracking link is emailed automatically when your parcel is dispatched. We ship via trusted postal and courier partners depending on destination.
Packaging
- Each broom is vacuum-sealed to keep leaves fresh and clean.
- Bundles are stabilized so the substrate and leaves don’t move during transit.
- We use sturdy, recyclable outer packaging.
Customs & duties
Orders outside the EU may be subject to local taxes or duties, which are the buyer’s responsibility if applicable.
Damages & returns
If a product arrives damaged, please contact us within 24 hours and include photos — we’ll quickly arrange a replacement or refund.
